SHIPPING & RETURNS
All sales are Final Sale and we do not offer returns, unless you purchase Seel Return Assurance.
Please note, Seel Return Assurance is not available for purchase through the J Lynée app.
If you are using the J Lynée app and you’d like to purchase Seel Return Assurance, please complete your purchase through jlynee.com.
For defective or damaged products, please contact us here with information about your order to discuss a refund or exchange.
If you purchase Seel Return Assurance for eligible items in your order, please use the Seel Return Portal to return your eligible items. You can learn more about the Seel Return Assurance policy here. If you do not purchase Seel Return Assurance along with your order, the order is Final Sale as stated above.
We ship to any address in the United States, including Alaska and Hawaii, for a flat rate of $5.95 for orders less than $75, and $7.95 for orders between $75 and $125. Orders over $125 ship free! We also ship to Canada for a price that is calculated at checkout, based on the weight of the items you are purchasing.
When you place an order, we do our best to ship your items within two business days. Once your order has been shipped, you will receive an e-mail containing the tracking information, and you should receive your items within 2-4 days from placing your order.
Due to processing fees, we only allow cancellation of orders with a 10% restocking fee. Please be sure that you are ready to purchase your items and your cart total is correct when you place your orders.